Shipping policy
1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free |
| Expedited Shipping | 2-4 business days | Varies by location |
| Express Shipping | 1-2 business days | Varies by location |
Note: Delivery times may vary due to unforeseen delays with the carrier.
3. Shipping Destinations
- We currently ship to [list of countries or regions you ship to].
- Unfortunately, we do not ship to PO Boxes or APO/FPO addresses.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the carrier’s tracking portal.
5. Lost, Stolen, or Delayed Packages
- We are not responsible for lost or stolen packages once they have been marked as delivered.
- If your package is delayed, please contact the shipping carrier first. If the issue persists, reach out to us, and we will assist you.
6. International Shipping
- Customs fees, import duties, and taxes (if applicable) are the responsibility of the customer.
- Delivery times for international orders may vary due to customs processing.
7. Changes & Cancellations
- Orders can only be modified or canceled within 12 hours of placing them.
- Once an order has been shipped, we cannot make changes or cancel it.
8. Contact Us
For any shipping-related questions, feel free to contact us:
📧 Email: [Your Contact Email]
📞 Phone: [Your Contact Number]